Our Top Features
Enjoy our robust solutions at absolutely no-cost.
Appointment booking system has never been so easy to use. Now you can schedule your appointments online by selection of time slots and availability. Apart from scheduling, you can also reschedule and cancel your appointments anytime.
While you focus on delivering quality care, we focus to deliver quality experience for the patients visiting your chamber. Onboard your patients and start your appointment session to record the time of appointment which will allow your patients to find their exact waiting time so they never come late.
Chat With Patients
Avoid receiving too many calls on patient queries. You can chat with your patients to address their queries while it saves your time.
Queue Management System
We can understand you will be happy when your patients wait in order. We have introduced a queue management system where you can call in your patients at just a tap.
Add follow-up to your walk-in patients anytime after the first visit. You and your patients will be notified with reminder every time a follow-up is added.
Online Payment System
Receive online payments through our secured payment gateway with easy settlements and faster processing so you can avoid cash hassles.
Multiple Clinic Location
Now you can manage multiple clinic location so your patient can be accurate to the address of appointment and you can always edit them anytime.
Reviews & Ratings
Patient feedback is what every doctors needs to maintain. The feature will allow you to address the negative feedbacks and ensure your patients are happy with your service.
Book Your Appointments
You can book appointments for your walk-in patients so now you can manage all your online and offline or walk-in appointments all at one place to ease your workflows.
Why Use Our Services
We are a startup healthcare IT enabled service provider that aims to deliver breakthrough and tailored solutions to innovate the processes of your workflows and provide healthcare services to your patients through us so we together can make healthcare more affordable than ever.
Practice Management and quality assurance is your duty towards your service. We have built a robust dashboard to feature that will ease up your process in managing your clinic.
Our Practice management app is completely free to use in the zero package as we honour your dedicated service towards your patients. Your satisfaction and trust with us is of our utmost priority and we will ensure best measures to keep them.
Easy Signup On-Boarding
We have made our signup flow easy and intuitive so you can register with us smoothly and make your registration process effortless for you to start managing your appointments online with us.
We love to keep things simple. Thus we have put our best efforts to create easy and intuitive workflow of our application so we can deliver you with a seamless experience.
To manage smart patients we should be smarter. Our system allows you to send custom notifications and your patients are notified instantly for every concerning activity.
We are always there to help you out. Our dedicated support representatives are available 24/7 via email to resolve every query on time.
Frequently Asked Questions
Why should I sign up with Medicapp?
Medicapp provides a robust platform for managing all your practicing needs. Our powerful dashboard provides the features that will ease up your daily operations in managing your clinic and appointments. Medicapp is committed to help doctors interconnect with their patients and automate the workflows involved in managing their clinics which they do manually leading to increased efficiency and productivity. Using our platform will help doctors manage their workflows all under a dashboard. As a doctor, you can now avoid crowding of patients and flooding of phone calls for booking appointments physically. Our Practice Management Software will definitely help you to maintain queue equilibrium in your clinic in this pandemic situation which in turn shall help patients abide by the guidelines of Covid-19 by ensuring less crowding and safe distancing. Today we are happy to announce the launch of our ‘First-of-its-kind’ technology that can save your valuable time and efforts in managing your clinic.
Why do I need a Practice Management Software?
Practice management software helps you to automate the processes involved in managing your clinic so you can primarily focus on delivering quality healthcare. The prime reasons that you need practice management software are as under: • Appointment Scheduling • Queue Management • Improved Patient Satisfaction • Less Paper works • Zero Cash Payment Hassles • Streamlined Workflows & Processes • Enhanced Automation leading to increased efficiency, productivity and profitability • Reduced ‘No-Show‘ of patients
Am I charged for using services provided by Medicapp?
No. Medicapp aims to serve for the betterment of those who work selflessly to serve for the better health of the society. Our Practice Management Software is completely free to use for the doctors. We only charge per appointment booked through us at a nominal price for maintaining user and patient data records.
How do I get started with Medicapp?
To get started with Medicapp, download the Medicapp app from Google play store or App store and register using your mobile number, email or social media in the platform. After registering on the app, you need to complete your profile setup and KYC verification to complete the onboarding process. Once you complete the onboarding process, you can add your availability or schedule and assign slots to start accepting appointments.
How is my profile listed in the platform?
How much time does to it take to complete KYC verification?
Once you complete providing details of your user profile and chamber profile, our team will verify your chamber location, the details of both sections of your profile and your medical licence and registration number. Once verification is complete, your profile will be published within 2 (two) hours. The verification time should not exceed more than 5 working days but still if it does, you may drop your query or complaints at firstname.lastname@example.org and our team will get back to you within a day positively to resolve any issues.
Can I advertise my profile on the platform for enhanced visibility?
No. According to clause 6.1.1 of chapter 6 of the MCI guidelines for professional conduct, etiquettes and ethics, a physician shall not make use of him/her (or his/her name) as subject of any form or manner of advertising or publicity through any mode either alone or in conjunction with others which is of such a character as to invite attention to him or to his professional position, skill, qualification, achievements, attainments, specialities, appointments, associations, affiliations or honours and/or of such character as would ordinarily result in his/her self aggrandizement. The basis of every doctor listing throughout the platform is on as-is model and the listings are on relevance order. We completely honour and abide by the MCI Code of Conduct and do not promote advertisement and publicity of doctor profiles anyway. However, for clinics, paid advertisements are allowed which is on our upcoming scope of services.
Can I add multiple chamber location onto my profile?
Yes. You can add multiple chamber location by adding the title of location and locating the address of the chamber on map. The chamber locations will be verified by our data team physically and updated within 2 (two) hours. Once your chamber location is updated, you can always edit them. For every update of location, there will be verification after which chamber locations will be visible to public.
How do I receive my online earnings from Medicapp app?
To start receiving your earnings online, you need to necessarily add your bank account and verify your bank account details. After your bank account details are verified, you can withdraw your earnings to your bank account which is processed within 30 minutes but the earnings may take upto 24 to 48 hours to reflect in your bank account.
Can I receive the earnings from online appointments in cash?
Yes. To receive your earnings in cash from online appointments, you need to enable Pay at Chamber option under Settings in Accounts tab. Cash earnings can be only be accepted from appointments with Pay at Chamber as payment method. Note: Accepting cash earnings is a matter of choice for patients from doctors with Pay at Chamber enabled. If your Pay at Chamber is enabled but your patient chose to pay online, then in such case you cannot receive your earnings in cash.
Is my data secure on Medicapp?
Yes. Every data in our platform will be secured by a 256-bit end-to-end encryption. We will adopt every possible action to block cyber attacks. We are following stringent data security measures to safeguard your data from attackers. Transmission of data from website to server and vice-versa will be protected by cryptographic hash functions. Your trust on us is our first priority and the key component in our journey from a start-up to a leading healthcare ISV in India. If our doctors are happy with our endless endeavour in providing seamless experience of practice management, we promise to ensure maximum possible safety measures so that we can pay our hearty gratitude to keep the faith intact.
How long can I access my patient and appointment history?
According to clause 1.3.1 of chapter 1 of MCI guidelines, every physician shall maintain the medical records pertaining to his/her indoor patients for a period of 3 years from the date of commencement of treatment. All your data with regard to your appointment or consultation management will be stored in our server up to a maximum of 3 years after which a copy of the data will be permanently deleted from our servers. You may keep backup of such data if and when required.
Does Medicapp provide any feature to access, store and transmit Sensitive Health Information?
No. Initially we do not allow access, storage and transmission of Electronic Medical Record (EMR). We recommend you to not share any Sensitive Health Information in our platform as the security of your data is our utmost duty. Your support and trust on us will definitely help us introduce such feature in the coming future.